Your Patient Rights
Robinson Memorial Hospital recognizes its ethical responsibility to both the patients and the community it serves. To fulfill this responsibility, we strive to conduct all our clinical and business practices in a manner that ensures that the care, treatment and services we provide you are based on your assessed need and that we accurately portray our ability to meet those needs.
We want you to know your rights as a patient so you can feel safe and be a full participant in the decisions made regarding the care, treatment and services you receive.
As our patient, you have the right to:
- Reasonable responses to your requests and needs for treatment or service, within the hospital's capacity, its stated mission and applicable law.
- Care that is considerate and respectful of your personal dignity; this includes consideration of spiritual, psychosocial and cultural variables and other special needs that might affect your illness, pain, suffering and recovery.
- Safe, effective, quality care, as well as information regarding the outcomes of care, including unanticipated events.
Obtain from physicians and other direct caregivers relevant, current and understandable information concerning diagnosis, treatment, treatment alternatives and prognosis to facilitate your involvement in care decisions.
- Know the identity of physicians, nurses and others involved in your care, as well as when those involved are students, residents or other trainees.
- Accept medical care or to refuse treatment to the extent permitted by law and to be informed of the medical consequences of such refusal.
- Obtain information on advance directives and formulate advance directives. To appoint a surrogate to make health care decisions on your behalf to the extent permitted by law. To have your advance directives documented in your medical record, and to know provision of care is not conditional on the existence of an advance directive.
- Review procedures on decision-making and hospital-wide policies on withholding of resuscitative services from patients and forgoing or withdrawing of life-sustaining treatment.
- Have your guardian, next of kin, or legally authorized responsible person exercise, to the extent permitted by law, the rights described on your behalf if you have been found incompetent in accordance with law; found by your physician to be medically incapable of understanding the proposed treatment or procedure; unable to communicate your wishes regarding treatment; or are an unemancipated minor.
- Receive the visitors you designate, without restrictions on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability. To deny or withdraw consent for a specific visitor at any time.
- Information about the hospital's patient rights, policies and procedures for the resolution of any patient complaints.
- Participate in the consideration of ethical issues arising from your care and education for you and your caregivers on ethical issues in healthcare.
- A full explanation of any restrictions placed on your communications. Any such restriction will be based on therapeutic effectiveness as appropriate and determined by your doctor in consultation with you or your surrogate decision maker.
- Be informed of any human experimentation or other research/education projects affecting your care or treatment.
- Security, personal privacy and confidentiality of medical information.
- Expect all communications and records pertaining to your care will be treated as confidential by the hospital, except in cases where reporting is permitted or required by law, such as public health hazards or suspected abuse.
- Access information contained in your medical record, within the limits of the law.
- Ask and be informed of the existence of business relationships among the hospital, educational institutions, other health care providers, or payors that may influence the patient's treatment and care.
- Reasonable and appropriate continuity of care when appropriate and to be informed by physicians and other caregivers of available and realistic patient-care options when hospital care is no longer appropriate.
- Resolve dilemmas about care decisions, including end-of-life decisions.
- To have your pain level acknowledged, assessed and managed on a regular basis; and to receive education about the benefits and side effects of pain management.
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